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Responsible for support of SAP and other key business applications, including providing functional expertise, guidance, presentation, and training to business usersĪct as liaison with business users and Global IT for troubleshooting, investigating, analysing, and solving software problems and mapping user business requirements, processes and objectivesīachelor's degree and 1-2 years' experience in a Support role, preferably a SAP Support roleĪbility to analyse problems, including root-cause analysis, and provide clear recommendations This position facilitates the implementation, operation and support of the SAP ECC and other key business applications, mostly focused on Production and Material Management modules Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs Knowledge of Axia and SIP is highly valuedīachelor (4-year) degree, with a technical major, such as engineering or computer scienceįour to six years expert system administration experienceĬarrying out routine tasks to deliver IT solutions to the business usersĭaily support for basic IT needs, setting up new users and managing backup, security and passwords System Admin/System Engineer certification in Microsoft Perform periodic performance reporting to support capacity planningĮxpert knowledge of Windows Server systems, Windows OS, Microsoft Office Suite and Application systems that support Management.
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Maintain data center environmental and monitoring equipment. Maintain operational, configuration, or other procedures
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Coordinate and communicate with impacted constituencies Repair and recover from hardware or software failures. Create, change, and delete user accounts per request Perform regular file archival and purge as necessary. in accordance with standards and project/operational requirements
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Install new / rebuild existing servers/computers and configure hardware, peripherals, services, settings, directories, storage, etc. Contribute to and maintain system standards Assist Engineering and Corporate IT to Develop and maintain installation and configuration procedures.